Mastercard Standard
Debit card for your everyday needs. With Mastercard Standard debit card withdraw cash on ATMs and pay contactless in country and abroad. The Mastercard Standard also has its digital version in the OTP m-bank app before the issuance of the physical card.
Card characteristics
Look what this debit card allows you:
- Contactless payment
- Cash withdrawal on ATMs and payment of goods and services in country and abroad
- Online payment
- The digital version of the card can be used immediately upon opening the account package and activating services for online payments, mobile wallet payments, and cash withdrawals in dinars at contactless ATMs
- World of discounts – with our payment cards you have discount at our partners.
- Mastercard payment cards bring some additional benefits. You can find current promotions at their official website!
Digital version of the Mastercard Standard debit card
The Mastercard Standard debit card is available in digital form in your OTP m-bank app even before you receive the physical card.
With the digital Mastercard Standard debit card, you can make online payments, withdraw dinars from contactless ATMs, and add it to your Apple Pay or Google Pay wallet.
Card details, such as the card number, expiration date, and CVC code, are stored in the app, so you no longer need to manually enter them during online payments—you can simply copy them.
Mastercard® Standard can be issued on your special request within our account
package Klasik. You will find all the basic services for your everyday needs: e-bank, m-
bank within this package. If you don’t have Klasik package, see how to get it on the
Account packages page.
Things you should know:
- All debit Mastercard® cards have technology for contactless payment. For contactless transactions up to 4000 RSD you do not need to to enter a PIN, while for amounts above 40000 RSD you have to enter your PIN. The first transaction with this card has to be standard – with the entry of the card into the terminal and with entering a PIN code (it does not have to be payment, it can be balance inquiry on ATM).
- For all users who have payment cards issued in our bank it is enabled to use free 3D Secure service who additionally secures payment with cards online. Find out more
Withdraw cash in Maxi and Shop&Go stores
In all Maxi and Shop&Go stores, the “Podigni keš” (Withdraw cash) service is enabled, thanks to which you can also withdraw money from the cash register in the amount of up to 5,000 dinars with the purchase of goods.
Lost or stolen card?
Card Block/Unblock
If you can’t find your card or suspect it has been lost or stolen, you can temporarily block it in just a few simple steps using the mobile OTP m-bank application. Once you find the card, you can unblock it.
Go to the Cards menu, click on the three dots for more options, then select the Block or Unblock option.
Also, in case of card loss or theft, notify Contact Center of OTP bank in the shortest time possible by dialling the following phone number: +38111 30 11 555
Give us a call and your card will be blocked that very moment.
Do you have any additional questions?
Write to us using our on-line contact form, and we will contact you.
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