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Complaints

We focus our business on nurturing customer relationships and providing quality service to our users. Our team of banking experts is at your disposal for any kind of assistance and advice.

Complaint management policy

Complaint management policy

Privacy Notice and Personal Data Processing for Complainants

Privacy Notice and Personal Data Processing for Complainants

Complaints, compliments and suggestions

Talk to us. We are here to hear and respond to your complaint. You can also send a complaint to prigovori@otpbanka.rs


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      Online branch

      A team of professional online bankers is at your disposal every working day from 8 am to 6 pm and on Saturday from 9 am to 1 pm.

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