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About us

A bank that understands your needs. A financial institution that follows up market requirements. A team player who opens new chapters in digitalization of its services.

OTP banka Srbija

OTP banka Srbija is a key player on the national banking market, and operates as member of the fastest-growing banking group OTP Group, with its head office in Hungary.   In 2024, S&P Global Market Intelligence ranked OTP Group first among 50 commercial European banks, which gives OTP banka Srbija relevant stability and strength.

OTP Leasing Srbija, OTP Invest and OTP Osiguranje also operate as part of OTP Group.

According to the report on the balance sheet of financial institutions of the National Bank of Serbia, OTP Bank Serbia is the largest creditor in the country. We have the largest network of as many as 153 branches across the country, in 91 cities, as well as 274 ATMs.  We are orientated on innovation and digitization of business operations, which allows us to always offer new benefits to clients, with focus on improving digital banking and user experience.

The results of our dedicated approach to clients and innovations are also recognized by renowned global financial institutions.  According to The Banker magazine, OTP banka is ranked first in the national ranking of banks for year 2023 in terms of strength and size, whereas prestigious magazine Euromoney rated OTP banka best bank in Serbia in the field of digitization and business with small and medium-sized enterprises.  These accolades confirm our focus on clients, who find in us a reliable and stable financial partner.

OTP bank adapts its business and development strategy to global ESG trends. In June of 2022, the ESG sustainable development Strategy was adopted.  The activities of OTP Bank directly contribute to achieving as many as nine Goals of the United Nations’ sustainable development. In addition, we are finding innovative ways to achieve energy efficiency, we have a solar power plant on the roof of our head office, and we have signed a contract on full supply of electricity from renewable sources. We present our care for the natural environment through internal environmental protection management systems, environmental and social risk management in lending, as well as through various business initiatives that we implement with clients.

Through our platform OTP Connect, we gather and connect economic actors and startups, thereby creating a completely new business model. We actively support our social community through numerous projects, initiatives and sponsorships. We have been a partner of the Serbian Olympic Committee for more than 20 years, and provide support to social entrepreneurship.

Among our projects, the multiple award-winning Generator project stands out – it is a competition for innovative solutions aimed at reducing carbon footprint and other ESG goals, for which we received the “Grand Prix 2022” award from the French-Serbian Chamber of Commerce for socially responsible business, as well as the “Green Carpet for ESG & Sustainability” award from OTP Group. The Generator of good deeds, literary competition for the first unpublished novel with the BOOKA publishing house and partnership on global initiative “Priceless Planet Coalition” by Mastercard – also rank among our significant CSR projects.

We are also proud of recognitions from the domain of human resources. We especially highlight the “Employer Partner” certificate, the prestigious HR accolade of the “Selectio” consulting firm, as well as the “Human Driven Reshape” award for the best HR practice awarded to us by the ManpowerGroup company.

General information

General information of bank

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The management

Meet the management team of OTP banka, a team that, with its experience and expertise, strives to provide you with a secure financial future and easier business.

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Organization Chart

Take a look at the organization chart of OTP Bank, the people who think of every aspect of your business for you in six sectors and more than twenty departments and their teams.

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Annual reports

Find out more about OTP banka's operations, by reviewing the consolidated annual reports.

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About the group

We are characterized by teamwork, focus on improving customer experiences with an emphasis on services and modern technological innovations, a relationship based on trust and respect and a contribution to responsible and efficient business.

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General terms and conditions

We invite you to get acquainted with the general business conditions of OTP banka that apply to the relationship between you as a user of financial, payment and other services and the bank, whether you are an entrepreneur, individual or legal entity.

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Sustainable business

By respecting the principles of sustainable business, we achieve a balance between economic, social and environmental impacts and goals.

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Corporate documents

Take a look at corporate documents of OTP bank

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Finnovation magazine

Map of branch locations

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Online branch

A team of professional online bankers is at your disposal every working day from 8 am to 6 pm and on Saturday from 9 am to 1 pm.

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